Troubleshooting

Shopify sync problems

Troubleshoot Shopify integration issues in Auxx.ai including connection failures, sync errors, and missing product or order data.

If your Shopify store isn't syncing correctly with Auxx.ai, use the steps below to diagnose and fix the issue.

Connection issues

Full Shopify integration setup and configuration guide.

Get help from the Auxx.ai team.

Email sync problems

Troubleshoot Gmail and Outlook email sync issues in Auxx.ai, including connection failures, missing messages, and sync delays.

Contact support

Get help from the Auxx.ai team — how to reach us, what information to include, and expected response times.